AERAS COMFORT MEMBERSHIPS

Prevent breakdowns.
Protect your comfort.

Residential preventative maintenance starting at just $15 per month. Choose your coverage, enroll completely online and keep your system ready for Northeast Ohio weather.

COMPARE PLANS
MAINTENANCE MEMBERSHIPS

Choose the right level of protection.

Plans begin with a 12-month service agreement and are billed monthly unless an annual prepaid option is selected. Platinum coverage requires an initial equipment inspection and AERAS approval.

Basic

$15/MONTH

Essential annual protection for one residential HVAC system.

  • One annual heating or cooling tune-up
  • One emergency service call per contract year with no call-out fee
  • Full system condition report
  • Maintenance reminders
  • Online membership record
MOST POPULAR

Silver

$20/MONTH

Year-round care with two seasonal visits and member savings.

  • Two seasonal HVAC tune-ups per year
  • One emergency service call per contract year with no call-out fee
  • Standard 1-inch filter at each visit
  • Priority scheduling
  • 10% off qualifying repairs
  • Full system condition reports

Gold

$30/MONTH

Our strongest residential plan with the highest service priority.

  • Two seasonal HVAC tune-ups per year
  • One emergency service call per contract year with no call-out fee
  • Standard 1-inch filter at each visit
  • Highest-priority scheduling
  • 15% off any repair
  • $300 off any complete system installation

Platinum

$99/MONTH

Complete approved repair protection for one qualifying residential HVAC system.

  • Customer pays $0 for approved covered repair parts and labor
  • Up to three covered repair incidents per contract year
  • $3,000 maximum total repair benefit per contract year
  • Every repair requires prior AERAS approval
  • Up to 10 lb. of covered refrigerant per contract year; R-22 is excluded
  • Two no-charge tune-ups per contract year; customer must schedule each visit
  • Up to four emergency calls per contract year with no call-out fee
  • Pay $1,069.20 annually upfront and save 10% ($118.80)
  • Highest-priority scheduling
  • Complete system replacement is not covered
  • Out-of-warranty compressor replacement and heat-exchanger repair are not covered
ONLINE ENROLLMENT ONLY

Start your AERAS membership.

Choose a plan and enter the service information below. Secure billing will be completed online—AERAS staff will not enroll customers manually.

12-month agreementEstimated start: 9/15/2026Estimated annual renewal: 9/15/2027
Which weekdays work best? Select all that apply.

Secure enrollment will open when AERAS connects its Stripe billing account. No payment information is collected on this preview. Platinum repair coverage is subject to equipment eligibility, prior authorization, three covered incidents and a $3,000 total annual benefit maximum.

IMPORTANT PLAN PROTECTIONS

Clear coverage. Clear qualifications.

These requirements protect AERAS and help customers understand exactly when Platinum repair coverage applies.

Approval Required

Equipment must pass an initial AERAS inspection. Every covered repair requires AERAS diagnosis and authorization before work begins.

Active Membership

The membership must be active and payments current. Platinum includes two tune-ups per contract year at no charge, but the customer is responsible for contacting AERAS and scheduling each visit. Unused tune-ups expire at the end of the contract year.

Covered Equipment

Coverage applies only to the qualifying residential HVAC equipment listed in the agreement at one enrolled service address. Pre-existing conditions are excluded.

Repair, Not Replacement

Complete equipment replacement, out-of-warranty compressor replacement, heat-exchanger repair, upgrades and code corrections are not covered. Approved covered refrigerant is limited to 10 lb. total per contract year; R-22 is excluded. Damage caused by neglect, misuse, fire, flood, weather, pests, power problems or unauthorized third-party work is excluded.

Only active members receive plan service.

Each enrollment will record the customer name, service address, agreement start date, annual renewal date, payment status and membership status. Canceled, expired and unpaid memberships will be marked inactive and removed from the active service list.

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